Tom Heaton is the ANZ Online Lead for Thomson Reuters. He has over 15 years experience in the Information Technology and Web world. His focus is on Web Usability and everything online.
Please be aware some users are experiencing issues accessing Westlaw NZ at present. You may receive an error stating: “An error has occurred. You may be accessing from outside your organisations IP Range. If you are not IP Fixed please contact Technical Support on 0800 10 60 25 for assistance.” The issue is not effecting ...more
We are excited to share with you the detail on the enhancements released to Westlaw NZ in 2016. The Westlaw NZ 2016 Release Notes are available on the Training Page. We recommend you review the release notes and update any internal training material. We hope you enjoy your enhanced Westlaw NZ experience. We encourage you ...more
We are currently experiencing unresponsiveness and slowness with our Westlaw platforms. The issue is is being investigated as a high priority incident. We recommend utilising IP Access if available to you. There is currently no ETA for a fix, all updates will be posted here. We apologise for any inconvenience caused. Update: A fix has ...more
We are pleased to confirm that the Westlaw NZ December release is now live as at Wednesday December 14 at 12 midnight NZDT. This minor release addresses a number of bugs which have been reported by our customers. Release Summary and Full Release Notes We are excited to share with you the detail on the enhancements ...more
Updated as at 14/12/16 Please be aware we are currently working to resolve a number of post release issues. A small number of users have experienced the following issues. Post Release Issues: FirstPoint link showing for some users who do not subscribe to this services. Workaround: None Status: Resolved Some users are experiencing PDF and other icons ...more