Tom Heaton is the ANZ Online Lead for Thomson Reuters. He has over 15 years experience in the Information Technology and Web world. His focus is on Web Usability and everything online.
Please be aware Thomson Reuters Westlaw alerts will be enhanced to include Lead Paragraph for NewsRoom content. All alerts with More or Most detail level selected on the alert delivery settings will have the lead Paragraph added automatically from the 22nd of April. This capability is already in place for Westlaw AU alerts. For more information on ...more
Westlaw NZ will be taken offline for scheduled maintenance on Saturday the 8th of April between 5pm and 12am NZST. We apologise for the inconvenience caused by this outage. If you or your colleagues experience any issues outside this window please contact Technical Care via phone on 0800 10 60 25 or email email@example.com. The ...more
Please be aware some users are experiencing issues accessing Westlaw NZ at present. You may receive an error stating: “An error has occurred. You may be accessing from outside your organisations IP Range. If you are not IP Fixed please contact Technical Support on 0800 10 60 25 for assistance.” The issue is not effecting ...more
We are excited to share with you the detail on the enhancements released to Westlaw NZ in 2016. The Westlaw NZ 2016 Release Notes are available on the Training Page. We recommend you review the release notes and update any internal training material. We hope you enjoy your enhanced Westlaw NZ experience. We encourage you ...more
We are currently experiencing unresponsiveness and slowness with our Westlaw platforms. The issue is is being investigated as a high priority incident. We recommend utilising IP Access if available to you. There is currently no ETA for a fix, all updates will be posted here. We apologise for any inconvenience caused. Update: A fix has ...more