Westlaw NZ – change to sign-in page included in the October 2013 update

The next Westlaw NZ update will be released this week. Set out below is a preview of the changes.


Westlaw NZ is changing the way password users sign-in to Westlaw NZ: OnePass will now become the default password for Westlaw NZ and, from December, OnePass will replace existing Westlaw NZ Usernames and Passwords.

Users who sign-in by IP Access (ie, without using a password) will be unaffected by this change.

Why OnePass?

OnePass is a different type of username and password which can be used over multiple Thomson Reuters services and which supports advanced features.  There is no charge for using OnePass.

The benefits of OnePass are wide-ranging and the move will assist us in developing new features and functionality for Westlaw NZ.  Some of the benefits of OnePass are outlined below.



Westlaw NZ U&P

Ability to choose your own Username & Password.  Yes  No
Ability to change your own Username & Password without having to contact Thomson Reuters.  Yes  No
Ability to recover your Username & Password if you have forgotten it without having to contact Thomson Reuters.  Yes  No
Single Login for most Thomson Reuters sites, eg Westlaw NZ, Westlaw International, ProView, Checkpoint and more.  Yes  No
Supports future developments such as seamless access between Thomson Reuters sites, for example federated search features.  Yes  No
Supports greater personalisation of Westlaw NZ  Yes  No


From this week our sign-in screen will change and OnePass will become the default password.  You can continue to sign-in with your existing credentials, whether user name and password or IP authentication (if IP authentication is available on your account).

  • If you already have a OnePass profile, sign-in using the OnePass Sign In box.
  • If you would like to create a OnePass profile, click the Create OnePass Account button and follow the steps that are displayed on screen.
  • If you would like to use your current Westlaw NZ password, click the Not this time, I will sign in with my existing Westlaw NZ credentials link.
  • If you would like to sign-in using IP Access, click the Sign in by IP Access button.

From mid-December, all password users will need to use OnePass to access Westlaw NZ.  We will send out further information closer to the time.  In the mean time you can follow the instructions below to set up a OnePass account or, if you already have a OnePass profile, to add Westlaw NZ to your existing OnePass account.

If you currently sign-in using IP Access (ie, without using a password), you will continue to be able to do so after December.

Preview of the new sign-in page

onepass flowchart

Further information about OnePass

For further information about OnePass, please visit our Training Website.

Training on Westlaw NZ

Thomson Reuters offers a range of complimentary training options as part of your subscription. Visit our Training Website, where you can view user guides and short videos or register for free webinars. If your organisation requires more detailed training, contact one of our trainers by e-mail at trainers@thomsonreuters.co.nz or by phone at 0800 10 60 60.

Contact Us

If you have any questions, please contact us:

Customer Care (general account & billing enquiries)

Tel:         0800 10 60 60
Email:    Service@thomsonreuters.co.nz
Hours:   Mon-Fri, 8am-5pm NZST, excl. public holidays

Technical Care (technical assistance & access enquiries)

Tel:         0800 10 60 25
Email:    WestlawNZ@thomsonreuters.com
Hours:   Mon-Fri, 8am-5pm NZST, excl. public holidays

Susan Dugdale works alongside the marketing team and her principal area of focus is developing e-media. She has been with Thomson Reuters for more than several years now.

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